Account & data

Delete your account

We're sorry to see you go. Account deletion happens directly inside Sinc, whether you're an attendee using the app or an organizer running events from the web.

This can't be undone

Deleting your account permanently removes your profile, tickets, and saved events from Sinc. There's no recovery window once it's confirmed, so make sure it's what you want before you continue.

From the app

For attendees and organizers using the Sinc mobile app.

  1. 1

    Open the Sinc app

    Tap your profile icon, bottom-right of the home screen.

  2. 2

    Go to Settings

    Tap the gear icon to open your account settings.

  3. 3

    Select Account

    Scroll to the Account section of the settings page.

  4. 4

    Tap Delete Account

    Confirm when prompted to permanently delete your account.

From the organizer dashboard

For organizers managing events from the web.

  1. 1

    Sign in to the dashboard

    Go to your organizer dashboard at organizer.sinc.today.

  2. 2

    Open Settings

    Settings sits in the dashboard sidebar.

  3. 3

    Select Account

    Find the Account section of your settings.

  4. 4

    Delete your account

    Confirm when prompted to permanently delete your account.

What gets deleted

  • Your profile and personal information
  • Your followers and organizers you follow
  • Saved events, tickets and order history
  • Account settings and preferences

Processing time

Your account is deactivated immediately, but it can take up to 30 days to fully remove your data from our backup systems, in line with our privacy policy.

Need a hand?If you're stuck or can't sign in to delete it yourself, reach out and we'll take care of it.

Email team@sinc.today